We want you to be happy with your order. If you change your mind, you can return your online purchase within 14 days of receiving it, with a further 14 days to send it back.

Changed your mind?

Just email us at orders@riverjonesrecords.com with your order number, or fill in the return form above.

Please return items in their original condition and packaged securely. Return postage is your responsibility unless the item is faulty, damaged or not as described.

We'll refund the purchase price and standard delivery costs. If an item has been handled more than necessary to check it, we may need to adjust your refund.

Something wrong with your order?

If your item arrives damaged, is faulty or isn't as described, please get in touch. We'll do our best to put things right.

Signed & Collectible Items

Signed, limited-edition and collectible records are just as important to us as they are to you. Please handle them with care, as any damage after delivery could affect their condition, value and the amount you're refunded if you decide to return them.

Refunds

Once we've received and checked your return, we'll process your refund using your original payment method.

Any questions? Just drop us an email at orders@riverjonesrecords.com. We're always happy to help!